Creating a service account (Microsoft 365)

Created by Teemu Kortelainen, Modified on Fri, 22 Mar at 4:11 PM by Teemu Kortelainen

Systam Rooms service is based on Microsoft 365 room resources. This guide will walk you through creating a service account, which allows our service to access the created room resources.

Previous steps

Step 1: Creating room lists (Microsoft 365)


Creating a service account

Log in with your admin account to the Microsoft 365 admin center at the following address:

Go to Users -> Add user (1). If you already have the User management card on the homepage, you can directly click on Add user (2).

Create the service account by filling in all the required fields. You can set the username as '' as an example. Remember to set a secure password for the new user. 

Assign an Exchange Online license to the service account, as it is required for the user to be utilized.

Finally, ensure that the user role is set to User: no administration access, to restrict any initial access rights to your O365 environment. You have now created the service account.

Continue to grant permissions to room resources

Next, proceed to the following step to grant permissions to the room resources for the service account.

See guidance Granting permissions to room list and service account (Microsoft 365)

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