Changing broken device

Created by Eero Minkkinen, Modified on Mon, 02 Oct 2023 at 02:03 PM by Teemu Kortelainen

If a self-service terminal or any other Systam device breaks down, please contact Systam support (support@systam.io) and provide the most detailed description of the problem possible.


If the situation requires that the device be replaced with a new one, Systam will send a new device to replace the malfunctioning one. If you are unable to replace the part yourself, Systam will arrange for the necessary personnel to come to your location.


In some cases, replacing the broken part may incur costs, and in such situations, we will clearly inform you about it."

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