Prestige can be restarted by opening the lower panel and restart the main unit from power button.
The main unit can be found behind the bigger cover.
Prestige can be restarted by unplugin the power cord, although this method is not recommended, because it might harm the device.
If the device is shutdown, unplungging and replugging the power cord does not restart the machine and has to be restarted from main unit.
If the keys are lost, please check this link https://support.systam.fi/en/support/solutions/articles/103000158022-device-keys-are-lost
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