Setting data retention periods

Modified on Wed, 28 Jan at 9:03 AM

By defining data retention periods, you can enhance data protection and ensure that personal data is not stored longer than necessary. You can define how long user and completion data is stored in the system. If the defined retention period has passed since a participant’s most recent completion, the user and all related data will be automatically deleted.


How to set the data retention period:


  1. Click the gear icon in the top-right corner of the page and select System settings.

  2. Go to the section Create new rule.

  3. Give the rule a description, for example: Automatic deletion of user data.

  4. Define the data retention period in days.

  5. Select the action to be taken when the retention period is reached: Delete user and all related data.

  6. Click Save.


The action will now be active and appear on the settings page. You can remove it if needed by clicking Delete.


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