Kiosk network requirements

This guide helps you ensure that your Systam Visit kiosk works reliably in your network. When the network requirements are correctly configured, the device can communicate with services, receive updates, and allow remote support.

Systam Visit kiosk network requirements

Network connection

• Connect the kiosk to the network using a wired Ethernet connection if possible.
• Make sure outbound HTTPS connections are allowed.

Required connection to Systam services

• Port: TCP 443 (HTTPS)
• Destination: *.respamanager.fi, if using also Pass service, add also 
• Usage: Communication between the kiosk and Systam Visit service

Remote support connection (TeamViewer)

• Ports: TCP/UDP 5938 (preferred) or TCP 443
• Destination: *.teamviewer.com
• Usage: Remote access and support

Device management and monitoring (N-central)

1. Agent basic communication (required)

• Port: TCP 443
• Destinations:
  • https://msp.ictelmo.net/
  • *.n-able.com
  • *.solarwinds.com
• Usage: Core management, scripts, installations, and file transfers

2. Remote control (Take Control)

• Port: TCP 443
• Optional port: TCP 5280
• Destinations:
  • *.takecontrol.com
  • *.n-able.com
• Usage: Remote access to the device

3. Windows updates

• Port: TCP 443
• Destinations:
  • *.windowsupdate.com
  • *.update.microsoft.com
  • *.delivery.mp.microsoft.com
  • *.microsoft.com
• Usage: Downloading updates and security patches

4. Time synchronization (NTP)

• Port: UDP 123
• Destination: time.windows.com
• Usage: Synchronizing device time

5. Scripts and file transfer

• Ports:
  • TCP 443 (primary)
  • TCP 8088
• Destinations:
  • https://msp.ictelmo.net/
  • *.n-able.com
• Usage: Script downloads and file transfers

Summary

Make sure all required ports and destinations are allowed in your firewall. This ensures smooth operation, remote management, and up-to-date software.

All set! With the right network setup, your kiosk will run smoothly and stay reliably connected.