Print counters – tracking visitor card rolls

The Management → Settings → Print counters page in the left menu gives you an overview of the visitor card roll status on every self-service kiosk.

How the counter works

Each roll holds 300 visitor cards. Every printed visitor card reduces the remaining count by one from the point the roll was last replaced. If badge printing is turned off, the counter doesn't change. The page shows how many cards have been printed on each device and roughly how many are left.

After replacing a roll

Once you've replaced the roll, remember to click Reset counter — otherwise the remaining count won't match reality.

Keep in mind

The counter doesn't track a separate printer connected at reception. If you have one there, keep an eye on that roll yourself.

The assistant automatically gets an email alert when 30, 20 and 10 cards are left. These limits are fixed and can't be changed. The alert reaches the assistant once their details are set: see Setting up assistant information. For replacing the roll, see Replace the visitor badge printer roll, and for ordering supplies, see How to order supplies.

That's it — you'll always know when a roll needs changing.