Getting started for admins

Welcome to Systam Visit as an admin. This guide explains how RespaManager is organized and what to set up first. Systam's project team helps you at the start of the rollout, so you don't have to do everything on your own.

Profiles

One installation can have several profiles. Think of a profile as a visit path: it can be a separate company in the same building, a different site, or for example separate paths for office visitors and contractors. The profile name is shown in the RespaManager top bar.

Most settings, such as the pre-arrival message, privacy policy and terms of visit, are profile-specific. If you need a new profile, contact support (support@systam.fi) or sales.

User levels

RespaManager has basic users (hosts), power users, admins and lobby users. See User levels.

RespaManager menus

• Visits: new visit, upcoming and past visits.
• Visitors: arrived visitors and visitor data.
• Hosts: people and their user levels.
• Management: settings, terms of visit, privacy policy, data export and import, data deletion and visit statistics.

The top bar has the emergency notice, language selection and your own user menu, where you'll find your profile and the feedback form.

First steps

1. Add hosts one by one or import them from a file: Adding new recipients.
2. Set the assistant who helps visitors in need and gets printer roll alerts: Setting up assistant information.
3. Edit the pre-arrival message and add arrival instructions: Modifying visitor's pre-arrival message.
4. Set the privacy policy and terms of visit: How to add a privacy policy and Terms of visit.
5. Check the retention period: Retention policy for visitor data.
6. Tell your staff how to invite visitors. Share the invitation address, the Outlook add-in and the Quick guide for hosts.

With these steps done, your visitors get clear instructions before they arrive, and your staff can start inviting right away.